ComplaintsforRemediclean Inc.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
22/02/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Remediclean was hired January 24 to complete an Asbestos test at *************************************** We were purchasing the property as their first home. We were told we would get verbal results the next day, followed by a written report and an abatement quote the day after. We chose to work with Remediclean because of this, as we had until January 26 to make a decision if we wanted to commit to purchasing the home. Unfortunately, we were forced to make the decision to purchase the home without the results or abatement quote. Remediclean never gave us the results or the quote. We've attempted to contact Remediclean multiple multiple times since, and have been completely ghosted by the company. On February 1st, we emailed them informing them we would like the results and quote by Friday February 3 or to issue a full refund for the testing. After not hearing from them, we emailed them Monday Feb 6 informing them to issue a refund in full to us. No response to anything. Assuming Remediclean Inc. is no longer fulfilling their service, we're looking to get your help with a full refund we can hire someone to have the property tested and remedied of asbestos. As this is a matter of health concern, we hope you're able to help! Thank you Ps: *************************** is our Realtor who was handling direct communication.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.