Business ProfileforOcean Crates
Current Alerts For This Business
Based on the information detailed above, BBB cannot state with confidence that we have a clear understanding of the business practice.
Additional business information
On September 29, 2023, BBB contacted the business regarding its website claim
1. 'Get a Free Quote'. We asked the business to disclose full details of any terms and conditions.
2. 'Ocean Crates leads the industry in environmental stewardship and social responsibility. We are continuously seeking new ways to give back to the community while working towards a more environmentally sustainable future through our Eco-friendly corporate policies and practices. One of our strict policies is the use of environmentally friendly “ECO PAINT” in all of our paint jobs and daily operations.' We asked the business to provide substantiating documents about the use of environmentally friendly eco paint.
3. Testimonials on their website. We asked the business to confirm if they received explicit permission to post.
The business did not respond to BBB’s request for revisions and clarification in its advertising.
Applicable section of the BBB Code of Advertising:
At-a-glance
Related Categories
Business Details
- Location of This Business
- 3290 Production Way, Burnaby, BC V5A 4R4
- BBB File Opened:
- 5/8/2023
- Additional Contact Information
Email Addresses
- Customer Service
Customer Complaints
4 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
11/10/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
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