ComplaintsforBurnaby City Dentist
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Complaint Details
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Initial Complaint
28/11/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
We have the Implant done by **************************************,DDS at Burnaby City Dentist during the process of having the permanent denture done one of the Implant came they say they will fix the problem, we asked them you have to give us $1,000.00 and then fix the problem otherwise we will ask BBB for assistance they told us we will give you $500.00 refund and after 6 months we will do the new implant.But now when we call them again and told them that we would like to get this issue resolved with them now they have changed their story they told us you either get $500.00 refund or get the new implant after 6 months and their will be no guarantee on the work either.Could you please assist us how to resolve this issue.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.