ComplaintsforVISM
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Complaint Details
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Initial Complaint
26/09/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
$1,995PREPAID IN FULL AMOUNT FOR SEPT~DEC 2023 on May 10th, 2023 invoice date May 8th, school required to repaid in full amount of tuition soonest or student will loose spot.50% classes was cancelled by VISM due to different reasons:$133 Sep 16, 2023 Class Cancelled by VISM/teacher travel $133 Sep 23, 2023 Class Cancelled by VISM/teacher travel $133 Oct 07, 2023 Class Cancelled by VISM teacher not available.$133 Oct 14, 2023 Class Cancelled by VISM/Checkpoint/should not originally charged me for fee is this is scheduled administrate date $133 Nov 04, 2023 Class Cancelled by / VISM teacher /travelling/Preforming.$133 Dec 09, 2023Class Cancelled by VISM/teacher sick $133 Dec 16, 2023Class Cancelled by VISM/teacher travel performing unavailable to teach $114 Outstanding Credit from VISM Carried from Spring Semester 2023/ $1,045Total outstanding Balance Owing from VISM I tried to refund with VISM. VISM asked me to sell credit by myself only to students registered with VISM. I told them I am not is position selling classes cancelled by VISM. Then they told me teacher will come back to make up classes back in Feb 2024. By so far no one contact. As almost one year passed both student and piano teacher are in new chapter of life. Refund in full for outstanding balance will be easy solution for everybody.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.