Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

The Super Plumber has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The Super Plumber

      155 Langford St Victoria, BC V9A 3B8

      BBB Accredited Business
    • The Super Plumber

      675 Trans-Canada Hwy Duncan, BC V9L 6L2

      BBB Accredited Business

    Business ProfileforThe Super Plumber

    Plumber
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.86/5stars

    Average of 29 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 17/9/2007

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    The Super Plumber provides comprehensive plumbing services across various locations. Specializing in both residential and commercial plumbing, the company offers a wide range of solutions including drain cleaning, water heater installation, leak detection, and emergency services. With a strong focus on using modern technologies, The Super Plumber ensures efficient and effective service delivery. The team consists of licensed professionals who adhere to industry standards and regulations, ensuring the quality of work. The Super Plumber is committed to addressing all your plumbing needs promptly and professionally.

    Products & Services

    The Super Plumber specializes in plumbing & drain service and is available 24 hours a day for service calls.

    They also offer bathroom remodeling services.

    Business Details

    This is a multi-location business.

    Find a Location

    The Super Plumber has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Super Plumber

        155 Langford St Victoria, BC V9A 3B8

        BBB Accredited Business
      • The Super Plumber

        675 Trans-Canada Hwy Duncan, BC V9L 6L2

        BBB Accredited Business
      Location of This Business
      155 Langford St, Victoria, BC V9A 3B8
      BBB File Opened:
      17/9/2007
      Years in Business:
      18
      Business Started:
      4/7/2006
      Business Incorporated:
      4/7/2006
      Accredited Since:
      17/9/2007
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 776152 AQ(023) for this business, issued by WorkSafe BC

      These agencies may include:

      WorkSafe BC

      4514 Chatterton Way

      Victoria BC V8X 5H2

      250-9675377

      https://www.worksafebc.com/

      • Jacob Funk has certified as a Class A Gas Fitter issued through BC Safety Authority May 2009. He also holds certificates of qualification as journeyman plumber issued April 2005.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Right Time Group of Companies
      Hours of Operation

      Primary

      M:
      Open 24 Hours
      T:
      Open 24 Hours
      W:
      Open 24 Hours
      Th:
      Open 24 Hours
      F:
      Open 24 Hours
      Sa:
      Open 24 Hours
      Su:
      Open 24 Hours
      Contact Information

      Customer Contact

      • Kaili Barnes, Online Reputation Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      29 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Cherie L

      5 stars

      25/08/2024

      Amazing service! Joey from super plumber was extremely knowledgeable and explained everything to me as well as the work was conducted. Showed me the changes and advised me of price before completing any work so I was aware. Just an overall great experience!!!

      The Super Plumber Response

      19/11/2024

      Thank you!

      Local BBB

      BBB serving Vancouver Island

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.