Business ProfileforPayroll Loans Direct

On February 8, 2018, BBB attempted to contact Payroll Loans Direct to gain clarification regarding complaints and inquiries received by several consumers who had concerns with their company. As of Feb 28, 2018, this request for information has not be acknowledged or responded to.

Since the middle of January, numerous consumers have reported they have been contacted by phone in regards to a payday or other type of loan, some which were not applied for. When asked to confirm the name of the company, the caller appears hesitate to provide the name of the company or contact coordinates.

While looking into Payroll Direct, BBB has confirmed that they are not located at the address they provide to customers, and may be operating under a number of different business names including Cash Transfer Centers, E-Care Contact Center, Fst Media Leads Ltd., Northway Broker Limited, Northway Financial Corporation Ltd, or Zip19. Their phone number and email address appear to no longer be in operation, and they are not licensed with the Manitoba Companies office or the Financial Institution Regulation Branch. Customers that have dealt with or have been contacted by this company are encouraged to contact BBB or local police department.

BBB would like to remind people that, in Canada, any requirement to pay before receiving the proceeds of a loan is illegal. Additionally, caution should be taken if you are being contacted about a loan or promissary note for which you have not applied for, or have applied for online, without providing financial documents. There are several variations on loan scams, but the common thread is that contact made without application, and asking for repayment, without substantiating details on the loan.

For information about provincial sales regulations BBB encourages you to check with your provincial government.
For your convenience please find a list of provincial agencies below:

Service Alberta: 1-877-427-4088
Consumer Protection Branch-Saskatchewan: 1-877-880-5550
Consumer Protection Office-Manitoba: 1-800-782-0067
Consumer Protection BC: 1-888-594-9963
Ministry of Consumer Services - Ontario: 1-877-665-0662
Consumer Services-Yukon: 1-800-661-0408
Consumer Affairs-Northwest Territories: 1-867-873-7125
Office de la Protection du Consommateur-Quebec: 1-888-672-2556
Consumer Affairs-Nunavut:1-866-223-8139
Consumer Affairs Division-Newfoundland:1-877-968-2600
Service Nova Scotia: 1-800-670-4357
Financial and Consumer Services Commission New Brunswick: 506-462-5100
Consumer Services Section-P.E.I.: 1-800-658-1799