ComplaintsforATS Construction & Consulting
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Complaint Details
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Initial Complaint
04/08/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
On June 8, 2022 we hired ATS Construction to build a garage for us. Due to poor workmanship, inexplicable delays and poorly executed results, we advised ***** ******* we did not want his workers to continue on July 27, 2022. At that time we had paid a total of $36,418.22 out of $38,852.75. Since then we've realized there are even more issues. Not only will we need to hire someone else to complete the job, we will have to repurchase materials and have work redone properly.Business response
04/08/2022
Original price was over $60,000 they changed all materials to materials of lesser quality and lowered the budget, Timelines where moving along with materials availability and extended lead times brought on by post pandemic supply issues and purchase limits,Business response
09/08/2022
Client owes balance of $2,434.53 due for services rendered we have offered to lower this amount if unused materials are returned for refunds ( siding, soffit facia etc.) Thank youCustomer response
10/08/2022
I am rejecting this response because: ATS did not get a builders permit. They had no business building a garage without one. If a building inspector were to come to the house today, they would see the many mistakes that were made, supporting our claim of poor workmanship. There will be no resolution through this process. I will begin filing a lawsuit with small claims court instead. They can decide who owes who. Thank you.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.