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            Business ProfileConstant Home Comfort

            Heating Contractors
            Revoked BBB accredited business

            Current Alerts For This Business

            Accreditation Revocation:
            On 04/08/2024 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

            6. Address disputes forwarded by BBB quickly and in good faith.

            6A. Provide a response to each complaint that:
            • Is professional,
            • addresses all significant issues raised by the complainant,
            • includes appropriate evidence and documents supporting the business' position, and
            • explains why any relief sought by the complainant cannot or should not be granted.

            Contact Information

            Unit 3, 155 Terrence Matthews Cres

            Kanata, ON K2M 2A8

            Visit Website
            Email this Business
            (289) 260-8640

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            Revoked BBB accredited businessC

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            Unit 3, 155 Terrence Matthews Cres, Kanata, ON K2M 2A8
            Email this Business
            BBB File Opened:
            23/3/2022
            Business Started Locally:
            26/10/2022
            Number of Employees:
            1
            Alternate Business Name
            • Constant Home Comfort Ottawa Inc.
            Business Management
            • Kim Jin, General Manager
            Contact Information

            Principal

            • Kim Jin, General Manager

            Customer Contact

            • Kim Jin, General Manager
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            19/01/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Complaint Details Unavailable

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kristen D

            19/04/2024

            Avoid this company!Since a new HV** system was installed in 2022, the ** has failed several times and the furnace twice. The customer service and communications is appalling. You're told by the switchboard you will receive a call within 4 hours. That call never comes, and each time you call back, you have to recite your contact info and story all over again.It took them 5 days to repair a coil leak in the A/C during a heatwave. It has now taken them 4 days (and counting) to respond to a malfunctioning furnace. I sent a letter of complaint to the head office and never received a reply. There should be a law to prevent companies like this from being in business. Fail. Fail. Fail.

            Local BBB

            Better Business Bureau of Greater Ottawa

            More Info on Local BBB

            BBB Reports On

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