Complaintsfor6 Sigma Sim Racing
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Complaint Details
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Initial Complaint
23/10/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I bought a ******* **** handbrake on Six Sigma Sim Racing. When selecting "add to cart" a green pop up on the top shows up claiming "your order qualifies for free shipping". So I went and bought it through ****** (4 interest free payments app) and did not realize that they charged me $45 USD for shipping fees. I gave them a call and the guy claimed it must be a bug on their website because it needs to be more than $250 (it is $299 on the Canadian website). I have video proof of the website free shipping claim. I then told the guy that I would like a refund then and he offered me a $25 CAD refund for the shipping fees. Without knowing my options and wanting the item i said ok. **** **** * **** **** ******** **** ******* *** *** ****** *** ********** **** *** **** **** ** *** *** *** ** ****** ******** The amount I paid is 281.17 USD. Also, I just checked and they now have revised their website and the free shipping claim is not there anymore for the item I bought.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.