ComplaintsforThe Appliance Dudes
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Complaint Details
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Initial Complaint
30/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This company has been avoiding me after I asked one of them to check out the washer I bought from them. The knob fell off and the piece it connected to fell inside the machine. The worker asked me to text him as he responds to them faster than a call. We were under warranty. He did not respond to several calls and texts after from me but did if we messaged from other phone numbers and then would never hear from him again as well. **** ** **** ************** *** * **** ****** ** I paid for a 6 month warranty and couldn’t even get someone to come take a look at the situation.Initial Complaint
24/05/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Sold a washing machine dryer combo with warranty. Machine stopped working a month in and got false responses from Peter. Machine was fixed by outside repair and then an unrelated issue caused a fire in machine. Luckily smoke detectors went off as fire was contained to unit. After reaching out to Peter on multiple occasions he promised a refund but still no action.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.