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          Reliable Home Environment has 1 locations, listed below.

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            Business ProfileReliable Home Environment

            Residential Air Conditioning Contractors
            BBB accredited business

            Contact Information

            18B Enterprise Avenue

            Ottawa, ON K2G 0A6

            Visit Website
            (613) 274-3800

            Want a quote from this business?

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            Customer Reviews

            5/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/10/2013

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Locally owned and operated company in Ottawa.

            Products & Services

            HVAC products

            Business Details

            Location of This Business
            18B Enterprise Avenue, Ottawa, ON K2G 0A6
            BBB File Opened:
            30/9/2010
            Years in Business:
            16
            Business Started:
            8/2/2008
            Business Incorporated:
            8/2/2008
            Accredited Since:
            2/10/2013
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 820804219 for this business, issued by Canada Revenue Agency

            These agencies may include:

            Canada Revenue Agency

            875 Heron Road, Ottawa Technology Centre

            Ottawa ON K1A 1

            800-2676999

            https://www.cra-arc.gc.ca/

            BBB records show a license number of 2162887 for this business, issued by Oncorp Direct Inc.

            These agencies may include:

            Oncorp Direct Inc.

            1033 Bay Street, Suite 313

            Toronto ON M5S 3

            800-4617772

            Type of Entity:
            Corporation
            Number of Employees:
            20
            Alternate Business Name
            • 2162887 Ontario Inc.
            Business Management
            • Mr. John van der Heyden, Owner
            Contact Information

            Principal

            • Mr. John van der Heyden, Owner

            Customer Contact

            • Mr. John van der Heyden, Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/02/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Reliable Home on February 3rd 2023, came to fix my ****** furnace which had a recurrent failure of a faulty pressure switch (3rd replacement in 10 years) and on this date they fix the heating issue of my furnace but: (1) Left the pressure switch hanging against the hoses it is attached to without fastening to the provided bracket provided. **They say this is normal but refused to provide this in writing or come back to rectify the improper fix. (2) They red tag my furnace on the basis of leaking inducer (34 days after expiry of the 10 years warranty) even though the leaks appear to come from the pipe/hose connection to the exhaust pipe. They did not do any technical test to come to this conclusion. ** They refused to send someone do the relevant test and confirm their initial findings base on current evidence.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Silviu T

            12/11/2022

            I'm very pleased with my experience with Reliable Home Environment. They delivered when they promised, installed a new water heater, furnace, and A/C, showed me how to use the smart thermostat. It's all working nicely.They even helped me later with applying for the Lennox rebate. That was not easy, but they took care of it for me as soon as I asked for help. I did get the gift card... Thanks *****!I will definitely call on them for the yearly maintenance in the future, Highly recommended.

            Reliable Home Environment Response

            12/11/2022

            Thank you ******! I will let all involved that you appreciated their attention to detail. When customers are promised rebates it is important that we help get them for you! Enjoy your new purchase and let us help you enjoy it to the fullest.

            Local BBB

            Better Business Bureau of Greater Ottawa

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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