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            Business ProfileToronto Luxury Suites

            Apartments

            Contact Information

            348 Dupont St

            Toronto, ON M5R 1V9

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            (416) 901-3391

            Customer Reviews

            5/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            2 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A-

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            Business Details

            Location of This Business
            348 Dupont St, Toronto, ON M5R 1V9
            Email this Business
            BBB File Opened:
            31/7/2020
            Additional Contact Information

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            Customer Complaints

            5 Customer Complaints

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            Most Recent Customer Complaint

            26/04/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            rented a unit from March 1 to 31 2022 - Paid 3990 inclusive of a $1000 deposit, of which only $768.95, I am seeking the balance - I was informed in writing I would get weekly cleaning and did not - I was without internet for an entire day and needed to pay to work at another place to complete my work - the unit was filthy and damaged, around the entire unit, I needed to pay for the shower curtain and rings out of my own pocket in order to use their showers. - They have not resolved this issue and I am seeking my remaining balance and the cost for the above-mentioned issues as well.
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            Read 4 More Complaints

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Heba A

            23/02/2023

            My stay with Toronto luxury suites was just an amazing experience in midtown Toronto. I can’t say enough to describe how professional, cooperative and very customer service focused they are . From the very first point of contact “Tamas “you can tell they will attend to your needs closely and happily . “Maha” was my hero ; incredibly responsive, made it so easy and smooth answering all my questions promptly . She relentlessly found me the location I wanted exactly and sailed me through the process . Her ongoing support and close care was very professional making it a pleasurable experience. Booking a place internationally can’t come easier than that . The unit translated their philosophy where they provide a luxury accommodation to make your stay a comfortable & warm one , everything is provided along with a unique team accommodating all you needs . * ****** ********* ***** ******* ** *** *** ******** ******* *** **** * **** **** **** **** **** *

            Toronto Luxury Suites Response

            05/06/2023

            Thank you **** for taking the time to complete this review - it really means a lot to us, and we look forward to welcoming you back to Toronto!! :)

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