About the Better Business Bureau® in Western Michigan

The Better Business Bureau in Western Michigan is deeply committed to building and advancing a better and more trusted marketplace. For more than 100 years, the BBB has been at the forefront of positive marketplace change across North America. The local office, established in 1937, serves 38 counties on the west side of Michigan’s Lower Peninsula. Businesses, nonprofits and consumers are encouraged to connect with us by email or phone. Phones are staffed Monday-Friday (excluding holidays) from 9 a.m. - 3:30 p.m.