ComplaintsforTotal Truck Accessory Center
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Complaint Details
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Initial Complaint
01/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I ordered a topper for my 2021 tacoma on aug 22 2022 from total truck was told the deliver would be 2 months. I had zero communication with them unless I emailed only to get a vague reply with zero accountability for the delay . Now it's right at 5 months I asked for my deposit back because I don't believe they know when my topper will get here because of our last 5 months of correspondence. I would like my deposit money's returned and go a different route . I even offered to drive from ****** to **** to pick it up to speed up this prolonged delivery process only to be quoted a 250 dollar discount. I'm not good with that . At this point I need a topper because of our snow load and keeping tools and gear dry and safe . 5 months is way longer than I was told and they still have no clue where and when I will take delivery .
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.