Business ProfileforAnnie Cloth

BBB has received information indicating this company provided a return address of 2352 Bent Creek Rd, Auburn, AL on an order. BBB has determined that the address belongs to a gas station and appears to have no connection to this company.

BBB has also identified several other online retail websites that are listing the 2352 Bent Creek Road, Auburn, AL address as their location, however none of the operations appear to have any connection to this address.

When visiting the company's website on May 18, 2021, BBB noted that the company is listing an address in Hong Kong. The following information appears under the Contact Us section:

"If you have any queries, please feel free to contact us.

Email : service@anniecloth.com
ChicV International Holding Limited

Corporate ID 2231479

Unit 507,5/F,New East Ocean Centre,

No.9 Science Museum Road,Tsim Sha Tsui East,Kowloon,HK

Prior to this address, the website listed an address in the United Kingdom.

BBB offers consumers the following general tips to consider when shopping with any online retailer:

Know the advertiser: Some of the best deals are only available online; but be careful. It's easy for a fake site to mimic a famous retailer's website, so make sure you are shopping with a reputable site. Check out retailers at BBB.org before you shop.

Check the company's contact information: If the site is missing contact information, that is a red flag, but it's also important to confirm that an address that is being provide is accurate. Before you place an order, use sites like Google Maps to see if the address exists or what is located there.

Shop with a credit card: In case of a fraudulent transaction, a credit card provides additional protections; it's easier to dispute charges that you didn't approve. Being asked to pay for a product by wire transfer or alternative methods are red flags. Wire transfers and payments by gift cards make the recipient of the funds untraceable, making it extremely unlikely that a scammer could be tracked down.

Check a site's security settings: If the site is secure, its URL (web address) should start with "https://" and include a lock icon on the purchase or shopping cart page.

Be a savvy shopper: When shopping online, be sure to take your time, and read the fine print before submitting your order. Look for the return policy; although many online orders can be returned for a full refund, others have restocking fees. Some items cannot be returned; know before you buy.

Protect personal information: Read a site's privacy policy and understand what personal information is being requested and how it will be used. If a site doesn't have a privacy policy, that's a big red flag that it may be a scam.

Think before your click: Be especially cautious about email solicitations and online ads on social media sites. Many sketchy retailers advertise great deals or trendy clothing that don't measure up to the promotional hype.

Beware of too-good-to-be-true deals: Offers on websites and in unsolicited emails may offer free or very low prices on hard-to-find items. There may be hidden costs, or your purchase may sign you up for a monthly subscription charge. Look for and read the fine print.