ComplaintsforRoden Oral, Facial, and Dental Implant Surgery
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Complaint Details
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Initial Complaint
10/23/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I spent over $13,000 in dental implants in May of 2022. Within. Couple of months all implants failed. They agreed to redo the surgery in September of 2023 and within 13 months two of those implants have failed. The oral surgeon has declined to give me a refund of any kind. This is an addition to absolute horrendous customer service.Business response
10/30/2023
Due to patient confidentiality and HIPPA rules and regulations, we do not and cannot comment further regarding a specific individual. However, we would be happy to determine if the individual is a patient of the practice and, if so, discuss his or her concerns in our office. Please have the individual contact our office at **************. Thank you.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.