1 Customer Reviews
Review from Rick M
1 star03/11/2022
I hired Bob Lipsey Painting for an office interior job years ago and the job was excellent. With that being said, I hired them again in 2016 to paint the exterior of my house and this experience was good and they did a good job. In December 2021 I decided to get estimates for a complete interior paint job including attached garage & some minor exterior repairs and re-paint. Out of the six estimates that I obtained including discussions with walk throughs with each, I chose Bob Lipsey Painting Company because of my previous experience. We did two more walk throughs before the job started to make sure we are all on the same page with the last one being with Bob Lipsey. All I can say is that this was the worst experience that I have had in my adult life. I was told the job would be 10 days, max 12. It took 23 days to complete this job with another 2 days added to that as touch ups. The house was a wreck and a mess the whole time. No organization and little communication. Poor communication from project manager to painters with NO communication from project manager to homeowner. They even left my house unlocked, twice. I could write a novel on this experience just to slam this whole process, but I am not because I truly feel that Bob is a good person, he has the wrong people working for him at this time. I do need to say this, the last touch up completed 03-08-2022 was not to my satisfaction and it is evident that this particular painter needs to be replaced immediately. There was no clean up at all from where he touched up and made it clear to this homeowner that he has no value in himself nor to others property. This entire process gets a zero star. The paint job gets a 3 star and I'm being kind. I could have held out on paying the balance at the end of this and demanded that they get it right, but there is a time where you just want it to be over and move on. If you expect professionalism and a professional paint job to be complete to your satisfaction, its not wit
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.