65 Customer Reviews
Review from Nancy B
5 stars10/28/2024
The level of service from the receptionist, scheduler and the repairmen was far above any experience I have had with repairs in a very long time.Review from Susan B
5 stars10/12/2024
***** explained work and price in advance, as they always do. Very professional.
Wilbur's Air Conditioning, Heating & Plumbing Response
10/22/2024
Thank you, *****, for taking the time to share your feedback! We're thrilled to hear that ***** provided clear communication and explained the work and pricing upfront. At Wilbur's Air Conditioning, Heating & Plumbing, we strive for professionalism and transparency with every service call, so we're glad ***** exemplified those values during your visit. Should you need any further assistance in the future, don't hesitate to reach out. We're here to help!Best regards,The Wilburs TeamReview from Brian C
5 stars09/27/2024
Great service. Worked hard to find the problem and fix it.Wilbur's Air Conditioning, Heating & Plumbing Response
10/22/2024
Thank you so much, *****, for your kind words! We're happy to hear that our team worked diligently to find and resolve the issue. At Wilbur's, we're committed to providing thorough and reliable service, and its great to know we met your expectations. If you ever need anything in the future, were just a call away!Best regards,The Wilburs TeamReview from Kelton L
5 stars09/23/2024
Great and quick service! We called and had someone come service our leaking AC the same day. ****** did a great job and knew his stuff. He was done within an hour, I cant recommend him and Wilburs enough!Wilbur's Air Conditioning, Heating & Plumbing Response
10/22/2024
Thank you, ******, for sharing your experience with us! Were thrilled that ****** was able to promptly resolve your AC issue and deliver efficient service within the hour. Its always our goal to provide quick and knowledgeable solutions, and were glad ****** exceeded your expectations. Your high recommendation means a lot to usif you need anything else, dont hesitate to reach out!Best regards,The Wilburs TeamReview from Connie W
5 stars09/18/2024
***** and ****** were very pleasant and professional. They did a wonderful job and explained everything and detail and provided photos upon completion. I highly recommend Wilbur..Wilbur's Air Conditioning, Heating & Plumbing Response
10/22/2024
Thank you so much for your wonderful feedback! We're delighted to hear that ***** and ****** provided such a positive and professional experience. Its great to know they took the time to explain everything in detail and provided photos to ensure transparency. We truly appreciate your recommendation, and were always here if you need anything in the future!Best regards,The Wilburs TeamReview from Lisa N
5 stars09/13/2024
Fast scheduling, pleasant service guys, excellent work done right.Fair prices and zero surprises- the estimate is exactly what they charge you. I couldnt be happier with the service we get from Wilburs.About 10 years ago we bought our HVAC and water heater from them and from the start we were impressed with how honest and upfront they were. Since then its only Wilburs for us!Wilbur's Air Conditioning, Heating & Plumbing Response
10/22/2024
Thank you, ****, for your glowing review and for being such a loyal customer over the past decade! We're thrilled to hear that you've consistently had great experiences with our team, from the fast scheduling and fair pricing to the excellent service. Honesty and transparency are key values for us, and were grateful that you've noticed them in our work since your first HVAC and water heater purchase. Its always a pleasure to serve you, and we look forward to continuing to be your go-to for all your HVAC and plumbing needs!Best regards,The Wilburs TeamReview from Carolyn S
5 stars08/02/2024
Fast and courteous. Office staff and technician kept us informed of what was needed.Wilbur's Air Conditioning, Heating & Plumbing Response
10/22/2024
Thank you, *******, for your kind words! We're glad to hear that both our office staff and technician kept you well-informed throughout the process. Clear communication and courteous service are top priorities for us, and were happy to know you experienced that firsthand. If theres anything else we can assist you with, please dont hesitate to reach out!Best regards,The Wilburs TeamReview from Jessica D
5 stars07/17/2024
I have used them many ************** always taken care of me quickly.Wilbur's Air Conditioning, Heating & Plumbing Response
07/18/2024
Here's a professional and appreciative response to the BBB review:Dear *******,Thank you so much for your continued trust and support! We are thrilled to hear that you've had positive experiences with our service. Our team strives to provide prompt and reliable assistance, and it's wonderful to know we've met your expectations.We truly appreciate you taking the time to share your feedback and look forward to serving you again in the future.Best regards,WilburWilbur's Air Conditioning, Heating, and PlumbingReview from Judy S
5 stars07/02/2024
Very courteous. Went right to worked and cleaned up area before he left. Would call again.Wilbur's Air Conditioning, Heating & Plumbing Response
07/18/2024
Dear ****,Thank you for your kind review! We are delighted to hear that our technician was courteous, efficient, and thorough in cleaning up. Your satisfaction is our top priority, and it's great to know we met your expectations.We appreciate your feedback and look forward to assisting you again in the future.Best regards,Wilbur Wilbur's Air Conditioning, Heating, and PlumbingReview from Jennifer K
5 stars05/28/2024
The technician was knowledgeable, service was quick and reasonably priced. I would definitely recommend!Wilbur's Air Conditioning, Heating & Plumbing Response
07/18/2024
Dear ********,Thank you for your wonderful review! We're thrilled to hear that our technician's knowledge, quick service, and reasonable pricing met your expectations. Your recommendation means a lot to us.We appreciate you taking the time to share your experience and look forward to serving you again in the future.Best regards,Wilbur
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