ComplaintsforPatterson Monument Company, LLC
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Complaint Details
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Initial Complaint
06/02/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I ordered a headstone for my fathers grave originally in April ‘21. They made a mistake on the order and we revised it June 4, 2021. I have not been able to get anyone at Patterson monument to return my calls or emails since this time last year. I have no idea about the status of our order or if they just took my money. I do not live close to this business. They won’t answer their office phone and it always says the messages are full. They don’t answer my emails or FB messages. I want a refund on our order unless my stone is finished and ready to be delivered today. The total amount is $2180. We paid $1880 in April ‘21. Then another $300 on June 4, 2021.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.