ComplaintsforDothan Surgery Center, LLC
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Complaint Details
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Initial Complaint
09/09/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Had a surgery with them, paid their upfront copay. They charged more that I expected to be charged based on what my insurance covered. I have been attempting to pay their bill for 4 months, always being told to leave a message on their machine. I have been contacted twice, given them credit card information, and then my card was not charged, and no confirmation number provided. Was just told 'well, we'll run that for you, thanks'. I keep getting invoices to pay the bill, but they will not take my money. They don't have a working website or an online bill pay portal. All phones go straight to answering machines.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.