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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/07/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
This company delivered a building to my neighbor. They used my driveway without my permission. I confronted them and they agreed to repair the ruts they made and clean the mud from my driveway when they were through. They didn't, in fact caused more damage when they left. They now refuse to do anything about it and won't even return my call
Business response
03/28/2022
Our file records indicate that we have contacted you on two previous occasions regarding the above named consumer complaint.
Your company response is required as part of your BBB Accreditation agreement. BBB is aware that there are two sides to every situation and we need yours. As of the date of this letter, BBB has not received the company's position concerning this matter. Unfortunately if we do not receive a response from you, I will have to refer this matter to the ***** of ****************************
You may access this site at: http://app.northalabama.bbb.org/complaintreply
Case ID: [cid]
Password: [bwebpassword]
Please feel free to contact our office at ************** or *************, if you would like to discuss this matter.
Sincerely,
[staff name]<<
[staff title]>>Business response
03/29/2022
We called the customer and went out to the customer's property, and fixed all damages, customer seems very satisfied.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.