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Find a Location

Outpatient Diagnostic Center of Alabama has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforOutpatient Diagnostic Center of Alabama

    Health and Wellness

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers outpatient diagnostic imaging.

    Business Details

    Location of This Business
    398 Hughes Rd, Madison, AL 35758-1102
    BBB File Opened:
    3/24/2015
    Years in Business:
    11
    Business Started:
    12/1/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of L4579 for this business, issued by Alabama Dept. Of Public Health

    These agencies may include:

    Alabama Dept. Of Public Health

    201 Monroe St., RSA Tower

    Montgomery AL 36130

    (800) 252-1818

    https://www.adph.org/

    BBB records show a license number of MD 14556 for this business, issued by Alabama Board Of Medical Examiners

    These agencies may include:

    Alabama Board Of Medical Examiners

    848 Washington Ave

    Montgomery AL 36104

    (334) 242-4116

    Business Management
    • Mr. Chuck Miles, Administrator
    • Mr. Frank Kyle, CEO
    Contact Information

    Principal

    • Mr. Frank Kyle, CEO

    Customer Contact

    • Mr. Chuck Miles, Administrator
    • Mr. Frank Kyle, CEO
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sharon C.

    1 star

    08/09/2024

    I had an order for a simple X-*********** was an error on the order from my Dr's **** I called the Dr's *** & asked them to fax a corrected copy. I waited about an ********* still had not come in. I decided to go run errands. I received a call from the Dr.'s *** stating that they had faxed the order 3 times & had confirmation. I informed the front desk staffer that it had been faxed 3 times. With a disrespectful tone when I told her (she stated she was not there & had been out to lunch). I asked her did she see them in the ************ stated that it takes 15 mins to come through. It didn't take 15 mins to come as she stated. She had terrible attitude & disrepectful tone. I asked her what was their review process. Strangely, I was asked by the Xray tech why was taking the Xray. I said the reason is listed on the order however; based on the *************** she displayed; I decided to comply with the question by giving the reason for the visit. After my Xray, I asked for a superviser to tell how I was treated. The Xray tech told there was no one supervisor there. She also stated that they are nationwide. I truly felt she was trying to keep me from making a report. I asked again. The Xray tech pointed to the exit & in a very loud disrepectful, absolutely shocking voice told me to get out! I felt belittled for asking for help. I start walking down the hall & saw another employee & asked if she could help & get someone in charge to talk to me. I She left & returned w/******. I informed both of them what had occurred during my visit. ****** said that there are people that are in higher authority. As a 24 year Army veteran I knew that. There are too many other places to get Xrays & this is not the place. I also I told him the two staffers made their entire center look like clowns! So unprofessional! They created a hostile envirnoment. All I needed was a simple X-ray. Learn how to treat all people ******************** Getting good health care is important!

    Local BBB

    BBB serving North Alabama

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