ComplaintsforStewart Mobile Home Transport
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Complaint Details
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Initial Complaint
01/12/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
Stewart Transport was responsible for the transportation of our double wide. They took one half of it down the road and hit cable lines ripping the roof off. The police showed up and impounded the home. Stewart Transport covered it up, repaired it without authorization, further damaged the home by bending the steel frame, left osb (plywood) exposed to the elements due to plastic improperly installed to protect house, and plastic has holes in it which water is getting through every time it rains. Both halves are in ruins and still on other peoples' property. Stewart Transport has lied throughout this entire move. This took place over the course of two months rather than 3-4 days as originally understood and agreed upon. No one should ever use use this service again.Business response
02/15/2022
Business Response /* (1000, 7, 2022/01/28) */ The alledged damage was not done by Stewart Mobile Home Transport or any employee of Stewart Mobile Home Transport. Consumer Response /* (3000, 9, 2022/01/31) */ (The consumer indicated he/she DID NOT accept the response from the business.) As long as our home was under their care they are responsible. The home was moved by her movers, her trucks, and her approval throughout. Her company wrecked our house and replaced the roof without ever telling us. She should not be in business but in jail.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.