Business ProfileforBenjamin Franklin Plumbing

I have lived here in Birmingham for 63 years and never came across a plumbing company this bad. I had a seal to break on a toilet and called this company. They showed up, fixed the seal and charged me $******. Well the fix did not last 24 hours and the same problem returns. Foul smell all through the office and its 4:30PM so they can not come out until the next morning at 8AM. The dispatcher say's I will be the plumbers first stop so be there at 8AM. Well, I get here at 7:30 and this guy does not show up until 8:45. Before he starts the repairs, he hands me a ipad and says sign here. He says, "This is the invoice for the repairs I am about to begin and I need your approval". The invoice was $*******! I said, I am not paying that price because I have had this problem before and it should not cost this much. He says if you don't sign, I am leaving. Nothing aggravates me more that someone taking advantage of someone in a bad plumbing situation. So I let him leave and I found another plumber who charged me a lot less to do the same repair. Moral of the story, before I left my review, they already had a one star review. To bad I didn't check this site before I made my first call. My experience is that a one star review is far to generous for this company so I could not in good conscience recommend this company.