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Complaint Details
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Initial Complaint
09/03/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Was working a deal with sales manager. Coming really close to closing it. Was on the road so when I got home I asked for a hard copy of the deal. When he sent it, was completely different than the original deal, When I question him he said that I was first dealing with the mother store in ******, *** I had sent in on the internet had got several different dealerships involved, including Columbia Tn and also **********. ******** has listed the car I wanted at was listed at $55,000 discounted to $52,700. When mgr sent numbers that discount disappeared and back to orig sticker price because "mother store" was happy I was dealing with them.
Business response
09/03/2024
We do not have a problem honoring ****************** attached purchase statementCustomer response
09/05/2024
Complaint: 22221606
I am rejecting this response because:
Sincerely,
*********************** They advertise one price and then swap to higher price in the middle of the deal. Not fair, one store does and one doesn't !!
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.