ComplaintsforCircle K
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Complaint Details
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Initial Complaint
07/30/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I purchase gas everyday, I always see the sign says pay cash, the price is different from using a card. Today I had cash and I bought gas, I noticed the amount stayed the same even when I paid cash. The price show cash 2.99, card 3.09. So I went back and asked the cashier why it didn't charge 2.99 and I was told many customers have complained. This is false advertisement, I would like to see this advertisement be honored.Business response
08/14/2024
The sign says cash/card is 3.09 The EZ pay tied to a bank account if you pay using the QR code is 2.99
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.