Business ProfileforCar World Group, Inc.

I have purchased a car from them in November been paying on the note three times out of the month. I just don’t feel that’s right plus if you’re behind just a little they will surprisingly come tow it without notifying. Well, I’ve been done like this twice. This recently yesterday i was told nothing but truth by towing manager. I had a wreck in end of Jan and so car was in their shop or 3rd party shop they recommended for a month right? Well, i didn’t get car back until beginning of March. I had to pay a deductible of 500$ for repair. When got car back it was painted over the screws barely on bumper falling back off. I have been black mailed everyday with nonstop messages. I have been talk to over the phone in disrespectful arrogant ways. 600$-900$ a month is outrageous for 2012 Toyota Camry? Oh yea never answers the phone but they’ll blow yours up via text, phone and email even find your family members number that i never gave info. I even spoke with manager Billy he has been very unprofessional. They try get money same day it’s towed over $1000. My review on this I’ll never buy nor deal with their services ever. They overcharging for lease vehicle. Just overall worst experience but lesson learned. They calculations always wrong. I think they come up with prices. I feel they do quick scams such as get you buy car deal with car few months get little money out of you then flip the script. I have spoken to every financial manager just gives unprofessional except from ms.******* she need be promoted. She’s only professional one she helped with every problem i had. Other than that i don’t recommend.

It saddens us all when we have to repossess a vehicle and that decision is not made lightly. But if a customer is over 30 days past due, has numerous broken payment arrangements and stops communicating with us then we are left with no choice. Evan after the repossession we tried to work with you to get you back into your vehicle but unfortunately that did not happen. We understand the hardships our customers face and work diligently to keep everyone in their vehicles. I see in your account that you reported an accident on Jan. 29th and due to the amount of damages wasn’t ready until Feb. 20th. We all know that the time frame to get a vehicle repaired after an accident has increased substantially over the last few years, but regretfully, we have no control over this. In regard to your payment, it was explained that since you were paid bi-weekly you would have 2 months out of the year that would receive 3 pay date so you would have 3 payments. Please feel free to contact us if you have any more concerns.