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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/18/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
This is not the type of company you want to do business with. They will continually call you after you request a quote and conversation will be good but then once you encounter an issue with their work after installation they go ghost and the communication is poor (does not respond to calls or text messages)Then after the many failed attempts to address the issue I wrote does not recommend on their ******** account they blocked me and my husband. At this point I want a partial refund to correct the paint because I do not want them entering my home.Business response
09/25/2024
This is news to me. She complained to us to *** and we took care of the issue l, showed pictures and *** asked if everything was fine and she had agreed to it, they closed the case. I can send you the documents from *** that this had already been resolved .
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.