ComplaintsforLegacy Steel Construction
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Complaint Details
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Initial Complaint
08/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
********************* start date was to be early april 2022, ***** came and took $6000. cash on april 13, 2022. they did NOT start as promised. he pushed ** off for 6 more weeks. we wanted to cancel and get our money back as **** told us this project would be completed in 2 weeks. NOT TRUE. he refused and said we cant cancel. he finally started on may 23, 2022. by june 14th the job is still not completed. by this point were are upset and sick of trying to reach ****, and when he finally does respond its always next week. never any communication. we left the job as is, but sadly paid him more money for what he had done. in total $11,800. cash. we just wanted to be finished with this unusable pile of metal that served no purpose due to his construction method.he said this thing would never fall over and gave us a year warranty.well on march 16 2023, ****, we sent him a text and pics telling him this thing is falling over. texted, called multiple times, ****, ****, ****, ****, ****, 5-1, 5-3, 6-1, 6-6, 7-1, ****, ****, ++ he answered a couple of these texts, never answered any phone calls, via text always ill be there with guys in a few days, next week, soon, sadly he never shows and never calls to inform us, meanwhile we got some wind and this thing fell over more. we informed him again this is dangerous & needs to come down, we are so fed up that we said we will take a loss give us .80 cents on the dollar which is about $9600. and take all his material back. we dont trust him & dont want to do business with him. let alone trust anything he builds as this structure showed us his quality and experience is lacking. come to find out ****-23 he does NOT have a contractors license. we are beyond livid. ****-23 we had a complaint against us from the ******************* about this unsafe structure on our property. this guy should NOT be able to do buisness here. i have recently found out his partner ***** is already no longer able to do business in the city. i have lots more texts
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.