ComplaintsforDewey's Plumbing
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Complaint Details
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Initial Complaint
04/05/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Date of service: April 1, 2024 Dewey's Plumbing provided service to install a water softener.Dispute is over the price paid for the service was twice the amount as quoted over the phone.We were quoted a price of $145 an hour to install the water softener.When service was done within 1 hour we were told it cost $290. **************, because two men were sent out to install it. My husband called and spoke the lady at Dewey's plumbing and she said two men always come out to install a hot water heater. He never said anything about a hot water heater when calling in for service install of a water softener. The ************ came to install the water softener.Additionally: *********** left the by-pass valve closed so we didn't get soft water flow. My husband had to look it up on internet to troubleshoot. It would be fair to receive a refund of $145 for the extra plumber not needed for this job.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.