ComplaintsforAmerican Fleet Service Solutions Inc
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/21/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This mechanics facility was paid $4900 to fix one of my semi trucks. The mechanic in question was found not to have the training or experience to complete the job. So they ended up breaking an internal part of my engine. They then charged me an additional $1440 to fix the part that they themselves broke. Fast forward a couple of weeks and my vehicle has a catastrophic engine failure. I employ another mechanic to diagnose the issue. It is found that this catastrophic engine failure is due to the inaccurate and rushed work of American fleet service solutions. When confronted, ****, the owner was disrespectful, rude, and offered no solution to his companies pathetic excuse at an attempt to solve the issue. He also found some way to weasel his way out of the warranty that he offers on repairs. This man and company are a danger to society and must be stopped.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.