43 Customer Reviews
- Date
- Highest Rating
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Review from Angelita S
1 star10/29/2024
WARNING:My partner and I, took advantage of the 2 free tires and oil change. 5 hrs of waiting later the car was DESTROYED! They DROVE IT! The rims are completely messed up (scratches dent from dropping or the tire wrench / demount tool didn't fit properly). I have done basic mechanic work. They did NOT put 6 quarts of oil as the car calls for. It is not reading on the dip stick at all. They also BROKE a metal (Maybe plastic bracket) on the engine. I do not know what they were doing with this car for 5 hours (I WAITED IN THE WAITING ROOM) but an oil change and 2 tires was all the 2014 Buick was scheduled... NOW, I have to pay more for a REAL mechanic to go over everything AGAIN!I was initially told a *month before (when making the appointment) they would have the tires and it would be a 2 hour wait at most.I only financed here due to credit issues but I pay 900 a month and did not expect to have a really good car destroyed!Review from Sandra F
1 star09/12/2024
This is the worst place to do business with. They stoled all of my belonging that were money. Than they said if I call the police they would not do an investigation to find out where my stuff is. Jasmine the manager is rudest person I ever dealt with professionally.Review from Alisa H
1 star08/13/2024
Ok so 19 days ago, YES 19 days ago. We got a car from B&G auto sales. The first week the car ran fine, a little concerned with the way it started up but we just thought ok maybe it sat too long without being driven, WRONG!! But keep reading. So then another week went by and the sides where the windshield is in the front flew off. Got them and put them in the trunk. As were driving the car started jerking really hard with a warning light that said Transmission failure service now, mind you we were in the middle of the road when the car started acting stupid, we could have gotten seriously hurt, so then we thought ok, lets get our own insurance to save money and make sure we are 100% covered in case of emergency so BOOM heres where it gets crazy. We spoke to over 15 insurance companies who was trying to charge us $870 for a down payment on liability coverage NEVER have I EVER paid that much so then I started questioning. Why is the down payment so high for the insurance THE INSURANCE COMPANY begans to tell me, this vehicle was in 5 major accidents and has a salvaged title, and According to the car fax the car shouldnt even have been sold again. Even if they did fix it. But looks like it was in a recent accident July 20th 2024 WHATTTTT??? we just got the car July 25th 2024. The insurance agent then tells me please go and look at the car fax on the car. So BOOM I go look at the car fax and as soon as it pulled up my heart jumped in my stomach. The fact that B&G DIDNT TELL US ABOUT THE ACCIDENTS NOR THE SALVAGED TITLE IS ABSURD. They never mentioned the accidents to us WHICH by LAW they are required to trust me Ive talked to an attorney ITS ACTUALLY FRUAD for them to not mention it. BUT THE PICTURES of the car that B&G AUTOSALES bought YES BOUGHT from the AUCTION for $1225 and trying to sell to us for $16,000 and some change with total payout being $23,277.36 to be exact. Is a TOTAL SCAM. Refer to ****** review for full storyReview from Quita W
1 star07/29/2024
SCAMM!!!!!! This is now my second car from this place due to them not properly fixing the first car. Here we are again with the second car. I went in to get an alternator replaced. ******** along with the alternator you would replace the serpentine and pulleys. They give me my car back staying they fixed it. Nope Friday morning its squealing all over again. The setup is because they know your car will break down and schedule you out two weeks. The sales manger admitted that they never changed the pulleys. He called me back today to tell me the car is driving good but still squealing due to k him not being able to pinpoint which pulley to change. Instead of changing both to get the problem, he tells me I can get my car and if it breaks down h*** pay for the tow. That makes zero sense. Why not just fix it properly. Ask die call backs that are never received.Review from Sheldon H
1 star07/20/2024
They sold me a salvaged title without telling me it was salblvagedReview from EVANGELINA A
1 star07/10/2024
Que es la peor compra que e echo con ellosReview from Laniece W
1 star07/09/2024
DO NOT, I repeat DO NOT buy from this place! Even if you are in desperate need of a vehicle. I have been very patient with them. They do not disclose all information until after you sign your contract. The are not PROFESSIONAL at all! The vehicles are overprices and SALVAGED. Despite the fact I went back a week later...they kept giving me the run around. No where in their contracts is there a return policy like any other "normal" dealership. Lots of shady business! DO BUY FROM THEM...take UBER. Trust me. I am seeking legal actions against them.Review from Johan K
1 star07/02/2024
NOT A SERIOUS BUSINESS!!!!! DONT RECOMMEND, AVOID THIS PLACE. worst placeB&G Auto Sales Response
07/03/2024
Hello, I was trying to open an account on our system. Looks like we don't have a customer by that name. Please reach out to me at **********. I'm one of the managers at B&G Auto sales. I would like to hear why you believe we are NOT a serious business.Review from Joseph F
1 star07/01/2024
The manager will not respond back every time I call they say she not there I need my car fixed I have been back four times for the same problem I also took a paper from auto zone why my check engine is on they said they did the work but took it back because check engine was on and auto zone said same thing its you catyilac converter. I dont believe anyone of there mechanic are licensed or know what there doing I have warranty and I feel they are engorging the problem till it expires not good business dont buy a car from them.. three weeks and manager still hasnt returned my voicemailB&G Auto Sales Response
07/03/2024
Hello *****************. I'm one of the managers here at B&G auto sales. I'm very sorry you are going through this. I will have a talk with the shop manager. I will give you a call back a soon as I gather all the informationReview from Kevosha M
1 star06/21/2024
I contacted the deal ship about exercising my TILA rights which in my contract states if I dont exercise my right now I can in future once I did the sales man was ****** cussing and threating me and saying he will tow my car and my credit will go to s*** those where his exact words so asked him for all our communicate be through mail or email because of how disrespectful he was be and he told me its in my contract he doesnt have to this car lot believes consumer law dont apply to there dealership
Customer Review Rating
Average of 43 Customer Reviews
Contact Information
2231 W Main St Ste 1
Mesa, AZ 85201-6805
Business hours
Today,8:00 AM - 6:00 PM
MMonday | 8:00 AM - 6:00 PM |
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TTuesday | 8:00 AM - 6:00 PM |
WWednesday | 8:00 AM - 6:00 PM |
ThThursday | 8:00 AM - 6:00 PM |
FFriday | 8:00 AM - 6:00 PM |
SaSaturday | 9:00 AM - 6:00 PM |
SuSunday | 11:00 AM - 3:00 PM |
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