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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/11/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Good car charged $25 without me doing anything. Only reason I noticed is I never use Apple Pay, and I get a notification every time its used. Got the notification on my watch with my phone in my pocket. Only explanation, trying to sneak it into charges like its one of my usual subscriptions.
Business response
03/11/2024
This is another complaint for the wrong company. We are Good Car Company in ****, ** and our website is goodcaraz.com. No affiliation with goodcar.com and we don't offer any monthly subscriptions. We sell used cars/trucks. Please remove is complaint.Customer response
03/11/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
*********************
Initial Complaint
01/20/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
This company engages in deceptive practices by providing misleading information and offering a seemingly valuable service, only to exploit consumers through recurring monthly subscriptions. The information they provide lacks real value, creating a dishonest transaction that leaves customers feeling conned into ongoing financial commitments without genuine benefit.Business response
02/13/2024
They have the wrong business. We sell Used Cars and Trucks in ****, **. We don't offer any recuring monthly subscriptions/services. Please remove is complaint.
Thanks,
*****************
Good Car Company
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.