ComplaintsforM & M Auto Glass, LLC
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Complaint Details
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Initial Complaint
12/02/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I went with this Company because my windshield was cracked. I should of known from the way they conducted business. The sales rep was in in communication til the job was done. 3 days after it broke in the same place I reached out and nothing. Finally someone else reached out and I informed them that it had broke. It took them forever and by the time they were going to replace it ( which they wanted to charge me again even though its suppose to be a lifetime warranty) we had to leave out of town and it got so bad we went with another company. Now that I told them this they want to submit it to my insurance. I shouldnt be charged for a windshield that cracked in the same place and now that we got the new one on we can see why. The one from them didnt even fit our Jeep properly as it had a huge gap around the windshield.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.