ComplaintsforDickerson Orthodontics
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Complaint Details
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Initial Complaint
11/13/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
I first met with Dr. ********************** 11/22/21 for Invisalign braces. I signed to pay about $6,500.00 in payments over time.The Invisalign had to be tried three times. On the third scan, the office gave me temporary retainer until the official molds came in.My teeth are still not straight, not even close.Its been two months since the third scan and they still havent ordered my Invisalign molds. They called me November 6th, 2023 to tell me that they failed to order the liners and that the problem was on their end. They also wont pick up their phones. I used to be able to get ahold of them right away. Now, they wont pick up ever. I want a full refund of the contract. I am willing to hire an attorney. Whatever it takes to hold them accountable.
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This business is not BBB Accredited
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Contact Information
7777 W Deer Valley Road #155
Peoria, AZ 85382
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.