ComplaintsforGeneral Contractors of Arizona LLC
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Complaint Details
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Initial Complaint
05/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Back in late November, **** from General Contractors of AZ came out to give me a quote on installing a patio cover over a cement slab. It was installed shortly after. Days after installation, I let him know that the wood was cracking in a few places and he had someone sloppily put some wood filler into one of the beams, saying it was fine if the cracks weren't all the way through. They painted this while it was still wet, so needless to say its a disaster cosmetically. Turns out, thats the least of my problems. I let him know that other wood was still cracking and he eventually came back out and told me hed be sending someone to fix this issue. He never sent anyone and didnt correspond with me *********, months later, one of the posts is twisting and the situation is getting worse. This is causing the wood to buckle and crack in multiple places. In one of the support beams, theres a half in wide crack all the way through for over a foot and the rest of the beam is warping. The posts are cracking and screws are being pulled out because of the twisting beam.The patio cover is starting to look like it is or will become structurally unstable. I emailed two others at the company explaining this issue and no one ************ addition, I don't think a permit was even pulled for this job since it clearly wasn't inspected on the back end.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.