ComplaintsforJames Painter CPA PLLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/14/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired James ********************** to prepare 4 total tax returns as follows:2019 - CHEMWISE, ****2020 - CHEMWISE, **** (received Form ****, but it has DO NOT MAIL stamped on it)2019 - Safe for Baby, ****2020 - Safe for Baby, ****Payment was made in two (2) separate payments of $1,375 for a total of $2,750. Mr. ********************** has not filed my returns nor provided me with the tax documents I hired him to complete.I have emailed him several times and he has failed to respond.The URL that Mr. ********************** operates is no longer operational. URL: *********************************************************** He is no longer answering Emails or phone calls from **** called the phone number Mr. ********************** signed at the bottom of the 2020 CHEMWISE, **** tax return to find out Mr. ********************** is using the contact information of an individual named ***** whom is also a CPA. Mr. ********************** intentionally used another phone number for his contact information as the preparer which belongs to another individual. Certainly Mr. ********************** was aware of using this phone number as he signed his name and PIN next to the phone number.I am shocked that an actively credentialed CPA would behave this way. He completely ignored me after I made full payment and has never returned any of my correspondence.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.