59 Customer Reviews
Review from Maribel H
5 stars10/28/2024
I recommend this place 100%!! It was my first car buying experience and I was so nervous. I had gone to a bigger dealership and just hated how they didnt care about explaining anything to me, they just wanted me to buy a car. So I went to Auto Auction instead and **** just completely changed my entire experience. She was patient, kind, and really listened to what I wanted. Im so happy with my new car and am so grateful for **** and Auto Auction.Review from Galinda M
5 stars10/28/2024
Had the best experience, easy and fast process. **** was great answered all my questions, ask for her ! I will be recommending all my family and friends there.Review from Arturo A
5 stars10/25/2024
Great customer service. Very friendly and super helpful keep up the great work Dory! Look forward to many more future purchases.Review from Ashley A
5 stars10/25/2024
Amazing service . **** made the process fast and easy ! Thank you! ??Review from Michael M
5 stars10/13/2024
Hands down the most simple, straightforward car buying experience possible. Not only was it worth a review, but I would go as far as to recommend ANYONE in my family/friend group to buy from here. **** was so helpful, knowledgable, and overall fantastic when it came to buying, signing, and driving off in my car. 12 out of 10 in service and quality in my book.Review from Kenia M
5 stars10/03/2024
I had such a great experience, thankyou **** for your help, she answered all my questions and helped me feel confident about my purchase. I will definitely be going again if I need another vehicle. If anyone needs a vehicle ask for **** shes the one.Review from Gracie S.
1 star09/20/2024
My boyfriend and I were in desperate need for a car. My boyfriend has bad credit so this was our last option. When we pull up there's signs everywhere saying "$999 and a job!" So we thought we were set. We end up going in and finding out that we needed 1500 dollars and they weren't gonna give us a car. We scrounged up the extra 500 bucks and finally were able to purchase a car. From what we were told our contract was gonna be $270 every 2 weeks and we would be getting collision coverage through them. They sent us home in the car with no contract just a brochure of their collision coverage. We noticed our bill rising and just assumed it was for the collision coverage and didn't really worry about it UNTIL the bill went up again, again, and again until they were expecting my boyfriend to pay 1000 dollars a month. We called multiple times asking for the contract even went in multiple times asking for it but apparently finance is ALWAYS closed. So because of all of this we destroyed my boyfriend's credit even more and are out of a car because we had to do a voluntary repossession.Review from Samantha D
5 stars08/16/2024
****** and **** were wonderful! Very sufficient and informative. Easy going and fun to talk to. They answered all our questions and concerns and went above my expectations. High recommendReview from Kari L
1 star02/13/2024
This place is a scam!!!!!!!! My son went to purchase a car and was told he needed $500.00 down to purchase a vehicle (he has a 700 credit score by the way). The next day he was on his was to take the $500.00 cash and pick up the car and they decided they wanted ******** down. Their reason was because they changed their policy (overnight by the way) because everyone was getting their tax money back that they raised it to $******** with no exceptions!! What BAD BUSINESSS!!!!!! DO NOT GO HERE!! They will run your credit and then change the terms!!!!!!!!! SCAM SCAM SCAM!!!!!!!!Review from Ernest K
5 stars01/19/2024
**** and ******* help me out a lot and ask for one them come buy a car from them. Great place
Customer Review Rating
Average of 59 Customer Reviews
Contact Information
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.