ComplaintsforRight Stop Garage
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Complaint Details
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Initial Complaint
03/19/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I’ve had my truck at their shop for about six months, trying to get it repaired repaired under warranty. I’ve asked them for updates and all I get is we are waiting on the warranty company but if I call the warranty company they say that they have approved everything and they are just waiting on another document from the shop and they said that the shop hasn’t reached out to them. I’ve had my truck with them before and it was the same issue. I had to keep bugging them to get updates on my truck and for them to get work done on it, I’ve had the truck for a year now and in total it has set up their shop for seven months. I need my truck I make payments on it. I would like to be able to drive something I pay on a lot of attitude or show no effort to reach out to the Warranty company or me they just keep making excuses blame me on the Warranty company it wasn’t as big of a deal when I had more than one vehicle but my other one took a dump on me so I really need that truck. The last major update I got from them was in February where they sent the quote for everything, but every time I try to reach out since then I just keep getting filled with excuses and they get frustrated with me. I really just need my truck back like I said it’s been there since the beginning of November just sitting in their lot. I appreciate you guys taking the time to read this if you have any more questions, you guys can reach out.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.