ComplaintsforRemedia Publications
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Complaint Details
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Initial Complaint
02/13/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I have an account with the company where I have purchased many digital copies of content for teaching. I have reach out to them many times letting them know I am not getting a reset link for my password. I get their emails for news but the link to access my account is not coming to my email.i have spent my hard earned money on the different content for teaching and would like to use. It. When I email customers service not I am ignored and get no response. I am just trying to access my account, and I can't get them to answer a phone or respond to an email. I can not create a new account because the email is already used, and the purchased content will not be there. CAN I PLEASE GET SUPPORT IN GETTING MY ACCOUNT PASSWORD RESET.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.