ComplaintsforMidas Tempe on Broadway
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Complaint Details
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Initial Complaint
11/16/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I went to Midas on 11/06/2023 to get alignment done on my ***** Civic as I have always done. Then they did an overall inspection of my car as usual with every visit, but I was pulled into the back and the bigger employee with tattoo sleeves sat me down trying to discount my alignment if I agreed to do over $2500 in repairs to my vehicle that same day.Whether I truly needed them or not, I was not 100% sure because I am not knowledgeable with cars. But, I felt extremely uncomfortable being pushed to pay over two grand in fixes that I did not come in for.Consequently, my car broke down in less than a week and it is in a deplorable condition and this is because Midas had replaced my good f subframe & control arm with ball joint with a used and faulty one. I know this because I brought in a ***** specialized mechanic to my apartment where the car is parked and un-drivable. He advised that I do whatever is legally possible to get my $2599.99 back.Midas lied to me and had me sign the receipt and now I'm down $2599.99.Midas lied to me about what was wrong with my car and stole $2599.99 from me.This is the least transparent anyone has ever been after doing work on my car.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.