ComplaintsforArlene's Gallery
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Complaint Details
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Initial Complaint
11/28/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
11-27-2022 I entered ******* and proceeded to look at tourquise. I asked about where it was mined. They didn't know. They ensured me that it's genuine. Stones and metal. I then bought a ring for $85.00 under the agreement That it's real both stones and metal. I brought it to my jeweler and he informed me it's a fake. Every inch is fake. I ask ******* to test my rings stones and they are hesitant and wont test stones. Why?. They said they have same vendor for many years and they wouldn't fake. I believe they are aware of their fake tourquise but advertise it as real. Furthermore I believe it's not authentic native American jewelry and vendor and business are aware of this and continue to defraud their patrons. Need proof I have some. Testing their jewelry they won't do but continue saying it's authentic. People should know its a cheap knockoff and will turn finger green due to high copper content. Metallurgy is my world.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.