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Business ProfileforStarfish Care Homes

Adult Family Homes

Multi Location Business

Related Categories

Overview

Privately owned and managed, we staff all Starfish Care Homes locations in Tucson, Arizona with two caregivers during the day and one caregiver overnight for our ten residents.

Products & Services

EXPERIENCED MANAGERS & SUPERVISORS
CERTIFIED CAREGIVERS
ATTENTIVE CARE AND COMFORT
ACTIVE OWNERS

TASTY & HEALTHY FOOD
DAILY ACTIVITIES AND EXERCISE
SOCIALIZATION AND ENGAGEMENT
HOMES ARE ALWAYS READY FOR COMPANY

Business Details

This is a multi-location business.

Location of This Business

6411 E Santa Elena, Tucson, AZ 85715-3130

BBB File Opened:

12/3/2013

Years in Business:

12

Business Started:

9/1/2012

Accredited Since:

8/11/2023

Licensing Information:

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of AL11637 for this business, issued by Arizona Department of Health Services

These agencies may include:

Arizona Department of Health Services

400 W Congress STE 100

Tucson AZ 85701

BBB records show a license number of AL11639 for this business, issued by Arizona Department of Health Services

These agencies may include:

Arizona Department of Health Services

400 W Congress STE 100

Tucson AZ 85701

BBB records show a license number of AL11641 for this business, issued by Arizona Department of Health Services

These agencies may include:

Arizona Department of Health Services

400 W Congress STE 100

Tucson AZ 85701

BBB records show a license number of AL11642 for this business, issued by Arizona Department of Health Services

These agencies may include:

Arizona Department of Health Services

400 W Congress STE 100

Tucson AZ 85701

BBB records show a license number of AL10330H for this business, issued by Arizona Department of Health Services

These agencies may include:

Arizona Department of Health Services

400 W Congress STE 100

Tucson AZ 85701

BBB records show a license number of AL9461 for this business, issued by Arizona Department of Health Services

These agencies may include:

Arizona Department of Health Services

400 W Congress STE 100

Tucson AZ 85701

BBB records show a license number of AL10855 for this business, issued by Arizona Department of Health Services

These agencies may include:

Arizona Department of Health Services

400 W Congress STE 100

Tucson AZ 85701

BBB records show a license number of AL10856 for this business, issued by Arizona Department of Health Services

These agencies may include:

Arizona Department of Health Services

400 W Congress STE 100

Tucson AZ 85701

BBB records show a license number of AL9897H for this business, issued by Arizona Department of Health Services

These agencies may include:

Arizona Department of Health Services

150 North 18th Avenue

Phoenix AZ 85007

BBB records show a license number of AL8789H for this business, issued by Arizona Department of Health Services

These agencies may include:

Arizona Department of Health Services

150 North 18th Avenue

Phoenix AZ 85007

Type of Entity:

Limited Liability Company (LLC)

Alternate Business Name

Starfish River Hills, Starfish Old Spanish Trail

Business Management

Mrs. Kris Silverman, Owner
Mr. Ben Silverman, Owner
Sharon Peller, Office Manager

Contact Information

Principal

Mrs. Kris Silverman, Owner

Customer Contact

Mrs. Kris Silverman, Owner

Additional Contact Information

Fax Numbers

(520) 207-5051
Other Fax
(520) 207-6268
Other Fax

Phone Numbers

(520) 207-1958
Other Phone
(520) 207-7266
Other Phone

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Customer Complaints

1 Customer Complaints

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Most Recent Customer Complaint

03/28/2023

Complaint Type:: Product Issues
Status:: Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

Starfish Care Homes and Referral Agent ******** ******, A Right Place for Seniors are teamed up and preying on the vulnerability of families looking for care for their elderly and/or disabled loved ones. Starfish Village at 321 W Limberlost (owned by **** and *** *********) refused to give our $2100 deposit back because (the reason they gave us) they paid ******** ****** of A Right Place for Seniors $2100 who NEVER SHOWED US THAT PROPERTY! We were familiar with the property because MY SISTER WAS LIVING THERE! If anyone deserved a referral fee, it was my sister. We disclosed to ******** ****** from day one to exclude Starfish Village from the search since we were already familiar with it because my sister lived there. We also signed a letter with Starfish Village stating WE DID NOT USE A REFERRAL AGENT to find this property. My mother was there a total of 4 weeks. The agent got around this by deliberately showing us a different Starfish home. And unbeknownst to us, Starfish and ******** ****** (A Right Place for Seniors) have their own contract stating if they show Any of their properties, they’ll get a fee. We were told by **** ********* that if we wanted our $2100 back, we'd need to get it from ******** ******, A Right Place for Seniors. How are we supposed to get money back that WE did not pay? We would like our $2100 security deposit back.

Customer Reviews

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How BBB Processes Complaints and Reviews

Local BBB

BBB Serving Southern Arizona

More Info on Local BBB

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