ComplaintsforAmerican Pet Registry
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Complaint Details
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Initial Complaint
04/25/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I ordered & registered my cat as an emotional support animal due to my landlord I bought from them 4/8/24 was initially told it would be sometime this week for card to show as I need to represent this to my landlord asap they sent me the tracking info but **** says that they havent even received the package Ive tried emailing company I got 1 response told me a digital ID could be sent in the meantime & no response back going over 24hrs tried calling the # it doesnt go throughBusiness response
04/25/2024
Hello,
There was a delay shipping this customers order, but it was delivered 2 days ago according to USPS.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.