ComplaintsforBitetto Tow & Service
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Complaint Details
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Initial Complaint
12/13/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I was involved in a freeway accident yesterday morning 12/11/2022 at 6:50AM. Bitetto tow and service picked up my car. I told them I had AAA but CHP was the one who called and refused my membership. I asked them to if they could drive me home instead of dropping off the car in the yard, they told me no to just pick up my car at their yard. The driver was extremely rude to me. The car is under my dads name so he had to go to the yard to pick it up. On 12/12/22, he called beforehand asking what the total was going to be, the lady on the phone said $380. He showed up to the location and told him it was going to be $803.50. My dad told them about his previously conversation on the phone and used an excuse saying they had the information mixed up. My dad said How many Diegos from Riverside with a blue ******* do you have in the system the lady could not respond. After much *************** they ended up charging him $700.00.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.