ComplaintsforMuller design
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Complaint Details
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Initial Complaint
02/28/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I purchased pipe table legs and were damaged when they arrived. I made several attempts to contact the business and was told replacement parts would be sent. I ordered these on Jan 25 and received them on Feb 6. Contacted them the next day and ask if I could provide pictures of the damaged parts which I did. He stated in email that he would ship them out that day, February 7th.On February 19 I sent email stating I had not received the parts and he replied he had mailed the parts via US mail. As of today, February 22 I have not received them and have not received a response from them .
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.