ComplaintsforBay Area Window Pros
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Complaint Details
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Initial Complaint
05/19/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I had windows installed September 2020 and everything was fine until we had severe weather in January 2023 and the window was seeping in water. I called the company and they came and caulked the window on the outside. They never went inside to inspect. A few weeks later, another bad storm and it kept leaking. I called Milguard, who makes the window and based on pictures the concluded that its an installment problem. I called the window company back with the new information and they are not responding. They did call one time without leaving a message and then saying that they came unannounced to the house and nobody was home. I was at work. Since then, no response at all. I would like to get help with getting this resolved before the next winter. Than you so much.Sincerely, *********************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.