ComplaintsforChevron Station
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Complaint Details
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Initial Complaint
09/25/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On Saturday September 23rd at 11:38 pm I stopped at chevron gas station located at ****************************************************** I went in and ask the employee on duty for $50.16 on pump 12 Following a question of do you have any paper towels to put at the pump. Her English wasnt the best but she understood and told me no. Then I asked if this station provided and napkins by the fountain drinks she said ok (in other words yes) I went and grabbed a few napkins and she immediately flip telling me no and that she would take $2 away from my gas pump if I took any napkins. I said fine Ill put the napkins back but give me my money so I can go to a different gas station. She refused to give me my money she told me to get out the store so I refuse to leave until I was refunded. She refunded me partial of my money so I went back towards the fountain and took the napkins. She then came from behind the counter to threaten to hit me with a broom and calling me racial slurs and calling me b****** etc in both English and Spanish.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.