Business ProfileforAutozone

I had ordered a torque converter from Autozone online on December 5th, 2023 for a total of $418.36. When I ordered the part it was VIN fit to my vehicle, upon receiving the part I returned the core immediately and received a refund of about $187 for returning the core. A few days later I was putting the torque converter on inside the transmission and realized it did not fit my transmission, I then took the transmission and torque converter to a transmission specialist in my area and he also verified the part was incorrect. I then took the torque converter to my local autozone store and returned the incorrect torque converter and received my money back for the torque converter which was around $215. They had already sent the core back to their warehouse so now I got most of my money back, but I dont have my torque converter core to be able to return it to another store for the correct torque converter. To break it down better, I paid $418.36 for the part and core charge, returned core, received $187 back for the core, returned the new part received $215, I recooperated most of my money, but now Im stuck without a core. They got my torque converter core for free and they tell me there isnt anything they can do being that its already been sent back. I need a core to be able to return to the parts store for the correct part. I should have all of my $418.36 back, and my core or a core back, they essentially got a free torque converter from me and they say there isnt anything they can do for me.