4 Customer Reviews
Review from Wendy G
1 star02/17/2024
Complete runaround from customer service,two weeks in without closure. Purchased Bearpaw branded socks,started to fall apart after two wearing. I sent a picture as requested by *******,she forwarded it on to the appropriate group,still waiting. Very shoddy merchandiseReview from Mandy C
1 star11/24/2023
Bought a pair of the pawz womens shoe and the hole is smaller than my foot and I have tiny feet!! My feet arent swollen and even my husband tried helping but them on!! Sad that the ******* off brands fit better than your guys shoes and I have been buying shoes from you guys for years!! Definitely will not be supporting or buying your shoes again.Review from Sherry L
1 star08/02/2022
I purchased a pair of Bearpaw slippers from bearpaw.com and they did not fit as the current pair of Bearpaw slippers I owned. Even though I ordered the same size I currently owned which was a size up from my regular size, they still fit a bit snug. When I contacted them to inform them of this ill fit and that I would be returning them, ***** informed me that instead of issuing me my full refund, they deducted the free shipping charge from my refund, and said the shipping charge was no longer free because the slippers were under $49, and the free shipping was due to a discount. The discount no longer applied since I was returning them. This false advertising and reversal of an agreement is unacceptable. Not only did they deduct the free shipping charges to ship the slippers to me, I had to spend expensive gas money to drive to one of their shipping partners to drop the slippers off. This merchant is unbelievable, and I will NEVER purchase anything from them again, nor will I recommend them to anyone else. My thought is the slippers they are selling are knockoffs, because the current pair of Bearpaw slippers I own, which is the same size I ordered from bearpaw.com, fits me comfortably with room to spear, where theirs were snug on my feet.Review from Cindy H
1 star06/02/2022
Great slippers, but the soles stained my carpet, permanently, and the company would not compensate me without a receipt. Who keeps a receipt for something they love. Thanks
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